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- Kyle P.
I recently had New Creations help me with a smaller project in regards to remodels. I was blown away by their level of care and expertise. All of my encounters with them have been pleasant and enjoyable, and I had a lot of peace of mind using them. After working with New Creations, I can say that I am completely convinced that their professionalism, skill level, and timeliness is, without a doubt, at the very top of the industry and I would HIGHLY recommend them to friends AND family!Read More
If I could award six stars, I would. New Creations remodeled our kitchen this spring and the entire experience was stress free due largely to the excellent customer service of Roy and Troy and the professionalism of their entire team. We needed someone who could take care of us turnkey and they did. Roy had good advice and tremendous patience with us as we tried to make the hundreds of decisions that come with planning a kitchen remodel. Troy as GC sought to spot and fix the slightest imperfections in the work before we could. He went above and beyond to address any concern we had. The quality of the workmanship, from custom cabinets, to painters and tile work, not to mention the other service professionals, was top notch. I highly recommend New Creations Kitchen and Bath of Austin.Read More
New Creations - a company you can count on! Even well managed businesses will experience glitches relative to labor and suppliers from time to time. As a business consultant I am quite aware that the true caliber and ethics of a business & their staff become crystal clear when they face difficult times, not when all is going according to plan. Ours was a project that encountered a few delays and stumbling blocks, yet, Roy remained focused and dedicated, doing his very best and honoring each and every commitment. If one is looking for a kitchen remodeling company that truly delivers a beautiful end product and that does not play games with pricing, then they would be well served to consider New Creations. We love our new kitchen!Read More
Remodeling expert – The guys were great. Our kitchen is now fabulous.
It was a joy to work with Roy and his workers. I don't think I could have found a better team.Read More
- joan stys
Totally amazing transformation of our outdated kitchen! The New Creations team really made things happen & kept us in the loop as changes needed to be made. Roy, Erin, Apollo & the whole team work very well together & are great at making the entire experience as stress free as possible.Read More
Even after 4 months, I still feel like I'm on vacation when I am in my beautiful kitchen!
Top Notch Countertops! – Roy, of New Creations Remodeling recently measured and brought out samples of granite for our kitchen counters. After viewing samples, Troy, an employee of Roy's met my husband and me at the granite showroom to pick out the actual slab to be installed. Next, a representative from the granite showroom measured again to make sure the measurements were accurate before cutting the beautiful slab we chose. The old countertops were removed and the new ones installed within a couple of weeks. The results were amazing! We appreciate
Roy's professionalism, honesty, and price. We felt he was competitive and his employees were trustworthy. I would definitely recommend New Creations for your remodeling needs.Read More
My husband and I hired New Creations to replace our existingRead More
kitchen countertops with granite and replace
the sink with a high end one. The price we
were quoted was lower than the other companies
who gave us estimates. As we have a lot of counter
space and a large bar area that needed to be upgraded,
we definitely felt that Roy's price was excellent. We
appreciated Roy and his employees for their honesty &
professionalism. I would highly recommend New Creations
for your remodeling needs.
Responsive, respectful and a good company to trust – Roy is a highly energetic individual who truly cares about his customers. His company made frequent calls and emails to me during the project and any issue and concern was addressed immediately. This company is a fresh change from what the general public expects from contractors. They did a very professional job with my kitchen and I am very pleased with the results.Read More
Kitchen Remodeling - Let Roy lead the way to success! – I first heard about New Creations at a local home show in Austin, Texas. I was a little hesitant about using a contractor that I found in this manner, however decided to give him a chance since our experience with other contractors had not produced any promising results. When Roy Faust came to our house for the first time I was immediately impressed by his professionalism, unique ideas and enthusiasm. By the time he left, I was convinced he was the perfect guy for the job, however his positive referrals sealed the deal.
Throughout the project he lived up to my complete expectations:
- Roy was easy to access
- Always willing to come on site at a moment?s notice
- Flexible and open to changes throughout all stages of the project
- Came up with fresh ideas with an eye for detail
- Managed his crew and made sure they produced quality results
- Most importantly, finished the project on-time.
For anyone that is ready to take on the challenge of kitchen remodeling, I highly recommend Roy Faust to lead the way. You won?t be disappointed.Read More
- Nancy M.
New Creations just finished an amazing remodel of our kitchen and family room. The entire process, particularly the finished product, far exceeded our expectations. Roy is a joy to work with, and his design assistant Erin gave us fabulous ideas. Roy really means it when he says "how can we serve you"? Roy kept in touch with us almost daily through email, phone or text, and was never too busy to discuss our needs. Any anxiety we had starting the project dissolved as we realized Roy and his team’s main concern was making sure we loved our new spaces – and we do!!
We have now been working in our new kitchen for almost a month and I love it more every day. Small issues discovered have been addressed immediately though the project is ended – something I have not experienced before. When we remodeled our master bath several years ago, we were never able to get the contractor to come back and fix pretty big issues and ended up having to hire someone else.
The entire team at New Creations is professional and takes great pride in their work. Apollo Is the master of all trades- there is nothing that man can't do. James, Greg, Gerardo, Wes and our wonderful painters - thank you!!!
- Jennifer R.
This was my first time to remodel anything. I heard all the horror stories, and entered into the process with trepidation. Roy, Erin and the New Creations team made everything so easy that I really am left wondering what is so bad about remodeling. My new kitchen is absolutely gorgeous. The process was, dare I say...fun?! Most importantly, Roy and the team were on time, on budget and did exactly what they said they would do: deliver a high quality job. I am happy with every detail. Thanks, Roy!Read More
I had always wanted to convert a large island in my kitchen to make part of it into a bar while leaving the other half at counter height. After seeing the fantastic work that New Creations did on a friend's bathroom re-model, I contacted Roy for a bid and eventually decided to go with them for the project. Troy did a great job managing every detail of the project, and their carpenter did an absolutely fantastic job with the cabinet work. Troy ran all around town finding tile to match the slate that was already down in my kitchen, and they were also able to find a great match for my granite counter tops. The completed job looks exactly the way I had envisioned it; New Creations did a great job every step of the way. I highly recommend them.Read More
Roy Faust and his team at New Creations have excelled in delivering outstanding results in quality, project management, and customer satisfaction through three significant home renovation projects. I am a very particular and detail oriented customer who has approached each project with a definite and unique vision that represents my home and me. Roy and the team respected my input and helped refine the project to make my vision a reality. I feel fortunate to have found New Creations for my renovations: they employ a great team of subcontractors, suppliers, artisans, and specialists (including furniture builders and suppliers who deal with out of the ordinary materials and finishes), which, along with a combination of design and technical knowledge, ensures that my vision can be brought to life.
Roy and the team treated me as a participant in the projects; they listened to my concerns and included me in all aspects of the planning. I felt that they approached my renovations as partners, not just as doing a job; they were as invested in a successful outcome as I was. In any renovation project unforeseen issues occur. When problems did arise Roy and the team provided creative solutions, drawing on their design and technical expertise to maintain the integrity of the project. In lesser hands, the design quality would have been compromised.
New Creations manages projects effectively, maximizing the use of materials, time, and labor to ensure the minimum level of disruption possible during a large renovation. They stand behind their work, are reliable, professional, and honest. I highly value the true team performance from the New Creations crew with respect to coordination, expertise, and process. I am in the process of designing future projects and can’t imagine trusting anyone else to deliver the unique designs, reflecting who I am, other than Roy and the New Creations team. Would I recommend New Creations? Yes, with no reservations!Read More
- Bill M.
Remodeling a complete kitchen is a major task and can be a major risk. After much research we chose New Creations and it was the right choice. We had a basic concept in mind for taking out the old cabinets and removing a bar height wall, but with Roy and his key players we were able to come up with a comprehensive plan. Their contributions really brought out some excellent ideas that pulled the plan together. With details on the proposed plans we were not only able to design a kitchen and bathroom we wanted, but had enough in the budget to then to make changes to the living room as well. The workmanship of the cabinets, the skilled people involved in all phases and the quality of the materials really made this a great experience. There were small issues now and then, and that is to be expected in a custom job. We had changes to make at different stages and they were quick to accommodate them all. The challenges then turned to accomplishments and we ended up with a remodel that exceeded our expectations. I have no hesitancy in recommending Roy, Troy, Greg or any of the other skilled, courteous people involved.Read More
New Creations is full of great customer service. I originally used Roy Faust's (owner) team a couple of years ago to do a complete kitchen remodeling, from tile backsplash, granite counter tops, and new cabinets, to appliance selection. What is remarkable to me, is the great subcontractors that this team pulls together ... top notch artisans and professionals from standard plumbing to artfully designed tile and granite work. I have gone back to this team several times over the past couple of years for smaller jobs now, just to use the great subcontractors that Roy employs. I am very pleased with a recent ceramic tile replacement job that was completed in my home on time, with minimum amount of mess, by men who know their craft well. This team is respectful, personable, and extremely customer focused!Read More
- Carol L.
New Creations Should Get 10 Stars!!!!!!!!!!
Roy and his team recently built and installed custom cabinets in my home. I had an idea of what I wanted, and Roy made my dream a reality! He took my ideas and then added things that I never would have thought of to turn the cabinets into something FABULOUS! Everybody who sees them goes OOooooohhhh!!! His attention to detail is amazing!! I am SO IMPRESSED with Roy and New Creations. I wholeheartedly recommend New Creations ... you won't be disappointed.Read More
Love my kitchen – I used New Creations to remodel my kitchen with new granite, back-splash, sink and new hardware for my cabinets. I was very satisfied with the whole process. Roy Faust of New Creations had an estimate for me the same day along with lots of information and ideas. It took 1 to 2 weeks to receive other estimates from other companies. The staff is very professional and easy to work with, they completed the job on time and I did not experience any problems. I also received a call from Leah from New Creations every afternoon to follow up on the days work. So I never had to track anyone down. I would recommend New Creations to anyone thinking of remodeling their kitchenRead More
- GjGj and Papa Jim
6-Star Remodel Experience – Each associate of New Creations, from the ower Roy, with partners Troy and Greg, to the construction crew Polo and his helper Juan, truly cares about doing the best job possible and making the experience pleasant. They hire the best electricians, painters, plumbers, appliance installers in the business and coordinate their schedules so you don't have to worry about a thing. As a matter of fact, Roy's favoriate expression to me was "Don't worry...that's what you're paying me for." And with Roy Faust you get your money's worth. Not only would I recommend him to anyone looking to remodel, I'm recommending him to my MOTHER!Read More
New Creations.. Professional in all areas.. they ROCK – I had gotten several bids from other contractors. Roy's bid was quick and professional. He had no problem with giving me an itemized and detailed bid, based on my budget I gave him. Several other contractors just gave an overall price and what they would do for that price. They would/could not give a breakdown. One kept trying to get me to do more than my budget would allow.
Everyone was courteous that I worked with..from employees to contractors. I appreciated someone from New Creations checking on the work, as it went along, from deconstruction to the finished room. My job was not one of their largest, I'm sure, but was a big deal for me.
I was excited to come home every day and see what had been done that day. Their craftsmen clean up after themselves as they go along.
Even though I kept the same applicances ..my kitchen ROCKS . I have had so many compliments. I would not hesitate to recommend this company, their employees and their contractors.
Thank you Roy, Troy, Apollo, Juan, Joshua, Greg.
Once I figure out how to download my photo's from my camera.. I will post a before and after. :-)Read More
Couldn’t be happier with my kitchen remodel – Last fall, New Creations did a complete remodel of my kitchen. From beginning to end everything was done on time, within budget and with tremendous professionalism. I am very picky and slow to make up my mind, but Roy and his crew were always patient and accommodating. In the end, I couldn’t be happier with my kitchen. The design is functional and fits my needs perfectly. The craftsmanship of the cabinets is first rate. The tile work is exceptional. And, just a few weeks ago – nine months after my kitchen was finished – I called Roy when I noticed a slight problem. Two days later my problem was fixed. Roy is all about customer service. He says he stands behind his work and he does. I would recommend Roy and New Creations to anyone looking to remodel their kitchen.Read More