Reviews

I contracted with NEW CREATIONS last year to remodel a new condo I had bought and had plans to move into. Having been through one medium-sized and another small remodel project years ago and from talking to many friends over the years who had shared their experiences with remodel jobs, my expectation was that this would drag out an excruciatingly long time and the results, while maybe satisfactory, would probably be less than what I dreamed of in regards to quality. But after reading their reviews and interviewing them, I was crossing my fingers for more. With COVID-19 unexpectedly happening, Austin inspections going crazy, and numerous add-orders I added to the original job, my project did take a long time. But every minute it took was worth the quality craftmanship and results. I can only say WOW! It's been fun to see the jaws drop from every one of my friend's that saw the before and after (and I still get jaw drops from those who just see the after). Looking back and considering Roy and his team's attention to detail plus all the complicating factors, I'm actually am surprised how quickly they got the job done. While I was generally satisfied with my previous remodel projects, I am absolutely thrilled with this one. I LOVE my remodeled condo!! So far, I am really enjoying living in this space and looking forward to enjoying it long into the future!

These guys are great. They always go above and beyond to get the job done right.

I work with Roy and his New Creations team as a supplier vendor. He is a partner to my business and he runs a well-respected company in the building industry here in Austin.

Roy and his team not only designed and built us a beautiful kitchen, but remodeled our entire bottom floor to include two living rooms, breakfast nook, and small bathroom. Additionally, his team coordinated new windows for the entire house, siding, and a lot of rock work. Oh, and they remolded my husband's garage. Apolo, Roy and the entire New Creations team were fantastic, professional, clean, on time, and on budget.

I have nothing but positive things to say and we look forward to our next remodel with New Creations.

Oh yeah, they re-did my stair case, and built me a desk under my stairs.

Amazing work.

~Cyrus

Not all the work on our current job is completed but we are seeing the light at the end of the tunnel, I'll update when this one is done as well. Roy remodeled the kitchen and bath in our condo five years ago and it was fabulous. We loved it for the 5 years we had it and found no flaws or complaints.
We recently purchased a single story home and hired New Creations to do the whole interior from insulation through replacing most of the electrics. Assuming that New creations would not do outside work, we hired an electrical contractor to upgrade the electricity and a paint company to paint the exterior. Roy worked well with both of them, even though the electrician turned out to be a serious complication, delaying things a month or more.
John Theiss Email responses were prompt and 'basecamp,' an online task planning site, allowed us to see timing and updates at our convenience. In the process we made several changes and special requests and Roy handled them very well.
BTW, the designer he works with, had the patience of a saint as well as some of the best ideas for our redesign.

I have worked with New Creations for almost 10 years. The owner Roy Faust is very attentive to his customers concerns, and he emphasizes customer service and satisfaction. If New Creations is handling your kitchen, bath, or home remodel your in good hands.
From design to completion these guys will walk you through every aspect of your project and leave you with an amazing experience and home you'll be proud to show off to your family and friends.

Amazing New Kitchen – After 8 years in our home, we decided to update our kitchen. We researched and contacted several companies who did kitchen remodels. Roy at New Creations was the first (and one of the only) to respond to our queries.

Roy and his band of contractors helped us with the new kitchen design. Alina helped with paint colors, cabinet colors and getting us appointments with various vendors. Roy's cabinet maker was phenomenal. Our new woodwork is truly beautiful. His tile crew were always prompt and did an amazing job with the new travertine. Both his plumber and electrician were always on hand to answer questions and solve construction issues.

Working with Jeremy, our site manager, was fantastic! He was ALWAYS available by phone and email. (And, yes, we had him on speed dial!)

Living through a kitchen remodel isn't ever fun, but Roy and his team at New Creations made it bearable. We are so glad we hired them. Our kitchen is beautiful!!

Roy and his crew have finished a second project for us - remodeling the master bathroom. Their work is excellent - very high quality. They are reliable, courteous, and professional with an attention to making us satisfied with every detail. We're very happy with the results.

Roy was extremely professional, he guided us throughout our renovation project every step of the way. The contractors were timely every day and cleaned up the mess daily. The design personal was extremely helpful. We were very happy with New Creations. It was nice to have a design studio to see our options for colors, cabinetry and tile.